To make full use of the online shopping and personalised features that you can experience at FitFlop.com on your computer, tablet or mobile phone, you’ll need to accept cookies, as we can only provide you with certain personalised features of this website by using them. Our cookies don’t store sensitive information such as your name, address or payment details: they simply hold the link that, once you’re signed in, is associated with this information. However, if you’d prefer to restrict, block or delete cookies from FitFlop.com, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences. Here’s a list of the main cookies we use: Session (or Transient) Cookies Session cookies are stored in your computer’s memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly. Persistent (or Permanent) Cookies Persistent cookies that are stored on the user’s computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page, tracking the items in your shopping cart and analyse shopping behaviour on the website. This information is used to find out how the well the website works and where it can be improved. Flash Cookies (or Locally Shared Objects) You probably have Adobe Flash installed on your computer. Websites that contain Flash can also store small files on your computer that are used in the same way as cookies. Flash cookies can also back up the data that is stored in other cookies. When you delete cookies, your Flash cookies are not affected. So a website may still recognise you if it backed up the deleted cookie information on a Flash cookie. Third-party cookies FitFlop works with selected companies to provide additional content and services, for example reviews. These companies may also set cookies on our behalf. We are working with these third parties to get a full list of the cookies they use and what they are used for. Sharing with social networks If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here: https://www.facebook.com/about/privacy/ http://www.google.com/intl/en-GB/policies/privacy/ http://twitter.com/privacy Cookies used by FitFlop.com (1st Party Cookies) Coremetrics A behavioural tracking service that helps us find out what can be improved on the website and how important it is. The data collected is used as part of a pool of anonymous visitors. Which cookies does FitFlop.com use? CoreID6 cmTPSet 90184768_clogin dwac_bcsUoiaagXHaEaaacsQBF5RFGp Google Analytics A behavioural tracking service that helps us find out what can be improved on the website and how important it is __utma __utmb __utmc __utmz Cookies used by FitFlop.com (3rd Party Cookies) Linkshare Share buttons (Facebook, Twitter and Pintrest) Content Square (a solution which aggregates usage and frequency data to improve user experience – statistics created are anonymous) Cookie Duration Description _cs_id 13 months This cookie contains ContentSquare’s user identifier _cs_s 30 minutes This cookie contains the number of pageviews within the running session for ContentSquare Solution _cs_vars session This cookie is used by ContentSquare to record custom variables _cs_ex 30 days This cookies is used by ContentSquare to exclude some visitors from the collection _cs_c 13 months This cookies is used by ContentSquare to save the user consent to be tracked _cs_optout 3 years This cookies is used by ContentSquare to exclude some visitors from the collection Other uses of cookies (where you have consented to such use): Where you consent to us doing so, we also use cookies and other such devices to compile anonymous, aggregated statistics that allow us to understand how users use our Website and to help us improve the structure of our Website (we cannot identify you personally in this way). We use cookies and other such devices to allow us to understand who has seen which pages and advertisements on the Website, to determine how frequently particular such pages and advertisements are visited, to determine the most popular areas of the Website and generally in order to monitor usage of the Website. Where you consent to us doing so, we may also use cookies and other such devices to: to allow you to carry information across pages of our Website and avoid having to re-enter information; within registration to allow you to access stored information; to help us recognise you as a unique visitor when you return to our Website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly; speed up searches; and/or within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so. Browser settings: Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this Website may not be available to you. Find out how to disable/enable cookies by clicking on the “Manage Cookies” section of the Interactive Advertising Bureau UK website on the following link www.allaboutcookies.org We may use Adobe Flash Player to display video or image content. It may not possible to block or restrict flash cookies using your browser settings. However information on how to control flash playerprivacy and security settings is available from the Adobe website at: www.adobe.com/products/flashplayer/security

If cookies aren’t enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won’t be able to add products to your basket and buy them. To enable cookies If you’re not sure of the type and version of web browser you use to access the Internet: For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option How to check cookies are enabled for PCs Google Chrome Click on ‘Tools’ at the top of your browser window and select Options Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button Now select ‘Allow local data to be set’ Microsoft Internet Explorer 6.0, 7.0, 8.0 Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser Settings above Medium will disable cookies Mozilla Firefox Click on ‘Tools’ at the top of your browser window and select Options Then select the Privacy icon Click on Cookies, then select ‘allow sites to set cookies’ Safari Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’ Click ‘Save’ How to check cookies are enabled for Macs Microsoft Internet Explorer 5.0 on OSX Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options Scroll down until you see ‘Cookies’ under Receiving Files Select the ‘Never Ask’ option Safari on OSX Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option Click on ‘Security’ then ‘Accept cookies’ Select the ‘Only from site you navigate to’ Mozilla and Netscape on OSX Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option Scroll down until you see cookies under ‘Privacy & Security’ Select ‘Enable cookies for the originating web site only’ Opera Click on ‘Menu’ at the top of your browser window and select ‘Settings’ Then select ‘Preferences’, select the ‘Advanced’ tab Then select ‘Accept cookies’ option All other browsers Please consult your documentation or online help files. Further information about cookies If you’d like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (opens in a new window – please note that we can’t be responsible for the content of external websites).